Delivery and Returns
Postage and packaging
Postage is completely free for all seed orders over £30, for orders less than this there is a fixed charge of 2.95.
For PMTurf orders the delivery cost will vary dependent on the delivery address. We will provide you a delivery quote before your order is finalised.
Orders for seed are dispatched promptly by post or parcel carrier, but please allow 7-10 days for delivery. If items are temporarily out of stock and we are expecting fresh supplies we will keep you informed should you wish to wait for a later delivery date.
We will deliver the goods to the address you specify for delivery on your order. Please make sure this address is accurate, and you are careful to select the appropriate address for shipping and billing. We cannot accept any liability for loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
We dispatch seeds worldwide. Payment can be made in either Sterling or Euros and a carriage charge will be applied to each order. Seed restrictions will apply in certain countries or states – these factors are outside our control.
Refunds and order cancellations
We hope that you are delighted with your order from us – however we understand that you may wish to return an item/order if you change your mind or if you find an item is not as you expect. Any returns must be returned in the sealed packets they were dispatched in and will be subject to a handling charge. We must be notified within 10 days of receipt.
We cannot accept returns of any bespoke seed mixes or non-catalogue items.
These terms and conditions do not affect your statutory rights as a consumer.
To request a refund, please contact us via this website or on 0114 2677 635.